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Quality Assurance
Translation Quality Standard
formtell™ is committed not only to providing quality language solutions to meet client requirements, but also to working towards continual improvement in the processes and operations of our own organization and in those of our suppliers. We strictly follows the standard to build our project management system. The standard process of project processing system provides a strong guarantee for the quality and speed of each project.
➊ ISO 9001:2015
ISO 9001:2015 is a general series of specifications required in order to ensure a quality management system that seeks to provide products and services that meet applicable statutory and regulatory requirements of both customers and legal authorities. It also seeks to improve overall service through rigorous application of improving quality control systems.
➋ ISO 17100:2015
ISO 17100 is the new international standard for translation services and is replacing the EN 15038. ISO 17100:2015 is a specialized series of applicable specifications required in order to ensure a quality translation by mandating and recommending best practices with respect to core processes, resources, and other aspects essential to ensuring a quality output in the translation industry. Such applicable specifications may include legislation, industry codes, best-practice guides, client specifications, and the internal processes of the translation service provider.
➌ Industry Membership
• The Association of Translation Companies (ATC)
• The American Translators Association (ATA)
• The United Kingdom Accreditation Service (UKAS)
• Association for Project Management (APM)
• The American Translators Association (ATA)
• The United Kingdom Accreditation Service (UKAS)
• Association for Project Management (APM)